Refund and Returns Policy
Thank you for shopping at MyPCKey.
The following Return and Refund policies are applicable for any products that You purchased from Us.
RETURNS & REFUNDS
1.1 –Â After delivery Products License key Refund is not acceptable. If you face any issues with activation, you will get replacement of that.
1.2 – Full refund within 3 days if the customer wants to cancel the order before services and product key delivery.
REPLACEMENT
1.3 – Your replacement request will be immediately approved as long as:
- You declare the product is non-functional (you have to provide proof of the issue).
- You declare the product has not been used and won’t be used in the future.
*Note: Your statements will be deemed as formal, therefore will have full legal validity.
For any request that is compliant with the requisites outlined in 1.1, the refund will be issued within 24 hours.
When A Return/Refund REQUEST WILL NOT BE APPROVED?
– Themes, Plugins, and Templates will be not refundable or replaced.
– A refund or replacement request will be denied by MyPCKey if the product or redemption code has already been activated, and is thus not reusable and remarketable.
– A refund or replacement request will be denied by MyPCKey if you decline assistance from our team.
– A refund or replacement request will be denied by MyPCKey if it is issued 14 days after the purchase or later. You must exercise the greatest caution before you install and activate the license. Before you proceed, you must ensure you purchased the correct product for your device, according to software compatibility. All products subject to return or substitution will be locked out and will not be reusable. In case they have already been activated, they will not work anymore on the target devices.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us via Live Chat or email.
By email: [email protected]
By phone number: +918660463752